Refund Policy
How Our Cancellation and Refund Policy Works
Customers initially enroll in the ID Pro Guard service through monthly subscriptions. Our refund policy varies depending on the type of offer for which you originally signed up.
Monthly Subscriptions
I am enrolled in a monthly subscription and I would like to cancel. When can I cancel and will I receive a refund?
You may cancel your service at any time. Cancellations will be processed promptly. Refunds are issued if cancelled within 14 days of initial billing of the signup fee. Monthly fees after your initial billing are non-refundable but may be cancelled at any time.
Cancellation Procedures
I am currently enrolled and would like to cancel. How do I cancel?
You may cancel your subscription at any time by calling us at 08081012219. One of our Member Support Representatives will be happy to assist you. You may also email us at membersupport@idproguard.com
When will I receive my refund?
If you entitled to a refund, it will be credited within one (1) billing cycle.
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About Us
ID Pro Guard protects your identity from harm and misuse. How? Well, we use Internet surveillance and social media tracking to monitor all online activity. As soon as we notice anything suspicious, we will alert you instantly via text or email.
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